MinistryHosting.org

Hosting For Churches and  Ministries.
Mega-Sites With Great Features.

MinistryHosting.org/The GraceNet Terms and Conditions of Service

This agreement is between MinistryHosting.org/The GraceNet (us/we), and the authorized person (you) placing an order for this hosting account: 

NO Adult Sites!

We also do not host sites that are anti-Christian, anti-Semitic, anti-Israel or racist.

NO IRC scripts or bots are allowed.

Also, We Do Not Host or Allow the Hosting of Any Site That:

A. Provides, sells or offers to sell the following products or content (or services related to the same): pornography or illicitly pornographic sexual products; escort services; illegal goods; illegal drugs; illegal drug contraband; pirated computer programs; instructions on how to assemble or otherwise make bombs, grenades or other weapons

B. Displays material that exploits children, or otherwise exploits children under 18 years of age

C. Posts or discloses any personally identifying information or private information about children without their consent (or their parents consent in case of a minor)

D. Provides material that is grossly offensive, including blatant expressions of bigotry, racism, hatred or excessive profanity or post any obscene, lewd, lascivious, filthy, excessively violent, harassing or otherwise objectionable content

E. Sells or promotes any products or services that are unlawful in the location at which the content is posted or received

F. Introduces viruses, worms, harmful code and/or Trojan horses on the Internet

G. Promotes, solicits or participates in pyramid schemes

H. Engages in any libelous, defamatory, scandalous, threatening, harassing activity

I. Posts any content that advocates, promotes or otherwise encourages violence against any governments, organizations, groups or individuals or which provides instruction, information or assistance in causing or carrying out such violence

1) I am 18 years of age or older.

2) All the information provided on the Signup Form is true.

3) I agree to send payment promptly upon email notification or to provide a valid credit card with current expiration to MinistryHosting.org/The GraceNet .

4) If I choose to pay monthly, I will be notified at the email address I provide at signup, approximately 30 days before due date of each month. If I choose to pay annually, I will be billed for 12 months regardless of the day of the month I sign up.  Accounts remaining unpaid after 10 days will be suspended. After 31 days the account will be terminated and all files purged from the system. MinistryHosting.org/The GraceNet is not responsible for any lost data from deleted sites.

5) By clicking the Submit button on our order form, I am granting MinistryHosting.org/The GraceNet permission to charge the credit card number I provide at the intervals specified. Monthly accounts will be automatically renewed each month and annual accounts automatically each year on the due date using the credit card of record (See #6). Or I may pay the amount due for annual accounts by check within 1 week of due date.

These charges will continue until I send The MinistryHosting.org/The GraceNet a written cancellation notice at least 48 hours before the next billing date. Cancellations by telephone are not acceptable. Written notice may be accomplished by submitting a Cancellation Form (http://www.gracenet.org/cancel.htm). Cancellations will be accepted only from the person establishing the account or another authorized individual and must include the account login and password. My account will not be cancelled and billing will continue until my correct username and password on the Cancellation form has been received by MinistryHosting.org/The GraceNet. MinistryHosting.org/The GraceNet is not responsible for any bank charges accrued by an overdrawn bank account or any extra bank fees. I understand that a fee of $31.00 will be charged for any check returned unpaid for any reason.

There is no cancellation fee or penalty for terminating a hosting account. However, if I cancel my account after billing has occurred, there is no refund for partial month usage and my account will be terminated at the end of that month. If my account is paid annually, upon cancellation, it will be prorated at the normal monthly billing rate for any and all full or partial months used.

6) If I provide a credit card for payment at signup, it shall remain the "card of record" and shall be used for all future renewal charges until I notify MinistryHosting.org/The GraceNet in writing that a different card should be used. Credit card updates may be submitted at: https://host.gracenet.org/gracenet/ccsubmitxtras.htm Check payments (annual accounts only) may be submitted online at: https://host.gracenet.org/gracenet/pbcheckxtras.htm

7)  It is my responsibility to keep my e-Mail address and any credit card information on file at MinistryHosting.org/The GraceNet up to date. Should my card be expired when a renewal of services is due, I authorize MinistryHosting.org/The GraceNet to extend the Expiration date.

8) If I place pornographic content on my site or if I make any attempts to hack into MinistryHosting.org/The GraceNet servers, I agree to accept any appropriate action that MinistryHosting.org/The GraceNet may take against me. For example: Deactivation of my account without prior notice and a full investigation. In severe cases the proper authorities will be informed.

9) The right to refuse a new customer or cancel an existing customer's account shall be at the sole discretion of  MinistryHosting.org/The GraceNet.

10) Under no circumstances shall  MinistryHosting.org/The GraceNet be liable for any direct, indirect, special, punitive, or consequential damages that result in any way from my use of or inability to use the service, or for third parties' use of the service to access my Web space, or to access the Internet or any part thereof, or my or any third parties' reliance on or use of information, services, or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance. If I am dissatisfied with MinistryHosting.org/The GraceNet service or any of its terms, conditions, rules, policies, guidelines, or practices, my sole and exclusive remedy is to discontinue using the service.

11) MinistryHosting.org/The GraceNet provides no guarantee that the service will be uninterrupted or error free, but will do their best to prevent this from happening and will also do their best to make the necessary repairs/modifications to get the service up and running as quickly as possible.

12) My use of this service is at my sole risk. MinistryHosting.org/The GraceNet is not responsible for files and data residing on my account. I agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on MinistryHosting.org/The GraceNet servers. I also take full responsibility for the misuse of my account for unlawful purposes. For example but not limited to: Spamming, Junk/Bulk E-mailing, Hacking, Adult Material, etc.  I accept a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double optin" will be treated as spam. I understand that any user who sends out spam may have their account terminated without notice.

Mail Limits

There is a 200 hourly pop email limit per domain this limit is also applied towards mailman mailing lists. If you send over this amount in any hour most of the e-mails will bounce back with a undeliverable error.

Many of our servers have a 60 pop checks per hour limit per email address.  If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 5,000 will require a semi dedicated or dedicated hosting solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

Mailing Lists Rules

A. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.  We recommend you throttle it to at the very least sending 1 email every 2 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend phplist which can be found in your control panel under fantastico. If you do not throttle and you try sending let's say 600 emails the server will try sending all 600 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for endangering the server.

B. Any mailing list over 900 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

C. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

D. Any unsolicited e-mail being sent will result in termination of the offending account. We take a zero tolerance stance against sending of unsolicited e-mail.

13)  MinistryHosting.org/The GraceNet maintains regular back-ups of all data on their system but I am responsible to have all my data backed up and ready to be restored should there be a system failure.

14) I understand any credit card charges will show GraceNet_org on my statement. Any checks will be made out to and deposited to The GraceNet.

15) Indemnification

Customer agrees that it shall defend, indemnify, save and hold MinistryHosting.org / GraceNet.org harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against MinistryHosting.org / GraceNet.org, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless MinistryHosting.org / GraceNet.org against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with MinistryHosting.org / GraceNet.org; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from MinistryHosting.org / GraceNet.org servers.

16) By agreeing with the Terms and Conditions I realize that it is as good as placing my signature on the on-line order form.

If I am using a MinistryHosting.org/GraceNet Dedicated Server or Reseller Plan, I agree that all the above restrictions will apply to any and all sites hosted on my dedicated server or Reseller account.

*** To Avoid Service Disruptions, Please Provide Credit Card Information or Mail Payments To:

MinistryHosting.org
The GraceNet
500 Trombley Bay Lane
Atlanta, GA 30044